Name: Keepsake Pet Keychain
Brand: PetlyArt
Availability: InStock

Question 1

How do I choose the right size?

Accepted Answer

Pick the size in the options above — each one lists exact dimensions. For wall art, we suggest 12" × 16" for a desk or shelf, 16" × 20" for a bedroom wall, and 24" × 30" for a living-room feature wall. For multiple pets, choose one size up so every face stays clear.

Question 2

What materials do you use?

Accepted Answer

Canvases are gallery-grade fade-resistant cotton on solid wood frames. Blankets are ultra-soft washable fleece, pillows use plush covers with a hidden zip and insert, and mugs are food-grade ceramic with a scratch-resistant print.

Question 3

How is my portrait created?

Accepted Answer

You upload a photo and set the layout, then our artists craft your chosen art style with detailed artwork processing and a human quality check. Files are prepared at 300 DPI print resolution before production.

Question 4

What photo works best?

Accepted Answer

A bright, front-facing photo where your pet's face fills a good part of the frame, taken at eye level. Avoid heavy filters, motion blur, and dark backlighting. Files up to 5 MB in JPG or PNG work best — if a photo won't work, we'll ask you for another before printing.

Question 5

Do I see a preview before printing?

Accepted Answer

Yes. You receive a free digital preview of the finished artwork and can request minor adjustments. Nothing goes to print until you approve it.

Question 6

How long does delivery take?

Accepted Answer

Artwork preview in 1–2 business days, production in 2–4 business days after your approval, and shipping in 4–8 business days depending on your location. You'll get a tracking link by email, and you can also check progress on our order tracking page.

Question 7

Can I change or cancel my order?

Accepted Answer

Yes — before you approve the preview, just reply to your confirmation email and we'll update the photo, style, text or size. Once approved and in production, custom pieces can no longer be changed.

Question 8

Is my photo and data private?

Accepted Answer

Your photos are stored securely and used only to create your order. We never sell your data, and we don't use your pet's photo in marketing without your permission. Payments are handled by our PCI-compliant payment provider — we never see your card details.