Refund Policy

The love guarantee, in plain words.

Before printing

If your digital preview isn't perfect, we'll revise it — as many times as it takes. If you'd rather cancel, we'll refund you in full before anything is printed.

After printing

Because every product is custom made, we don't accept returns for a change of mind. If your order arrives damaged, misprinted, or defective, contact us within 30 days and we'll replace it free of charge.

How to reach us

Email hello@petlyart.com with your order number and one photo of the issue. We reply within 24 hours.